When You Can’t Trust the Supplier: Designing for Uncooperative Systems
by skunxicat
How we designed a flight booking system that operates honestly under uncertainty — without a commercial agreement with the airline.
Read more →fulfillment How we designed a flight booking system that operates honestly under uncertainty — without a commercial agreement with the airline.
Read more →Progress in a complex fulfillment system isn't measured by actions taken. It's measured by truths confirmed. Here's the mental model that changed how we think about execution.
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